Welcome to Lillaa! By accessing or using our website (www.lillaa.com), you agree to the following Terms and Conditions. Please read them carefully before making a purchase or creating an account.

1. General

• www.lillaa.com is owned and operated by Lillaa.

• These terms apply to all users of the site, including browsers, vendors, customers, and content contributors.

• By using this site, you agree to our Terms & Conditions and Privacy Policy.

2. Products & Pricing

• We strive to display product details and prices as accurately as possible. However, minor variations in color or design may occur.

• All prices are listed in INR and are subject to change without notice.

3. Orders

• Orders are confirmed only after successful payment or COD confirmation.

• We reserve the right to cancel any order due to stock unavailability, payment issues, or suspected fraudulent activity.

4. User Accounts

• To make a purchase, you may register for an account on our website.

• You are responsible for maintaining the confidentiality of your account information and for all activities under your account.

• Lillaa reserves the right to suspend or terminate accounts found in violation of our policies.

5. Discount Codes & Promotions

• Promo codes and discounts are valid for a limited time and may be subject to specific terms.

• Only one discount code may be applied per order unless otherwise stated.

• Lillaa reserves the right to modify or cancel any offer at its discretion.

6. Third-Party Services

• We may use third-party services for payments, shipping, or analytics. These providers have their own terms and privacy policies.

• Lillaa is not responsible for any issues arising from third-party platforms or services.

7. Shipping

• Orders are processed within 1–2 business days. Delivery timelines vary based on location. See our Shipping Policy for full details.

8. Returns & Exchanges

• Items can be returned or exchanged as per our Return & Exchange Policy.

• Returned items must be unused, in original condition, and with all tags intact.

9. Intellectual Property

• All content on this site—including images, designs, text, and logos—is the property of Lillaa and may not be used without permission.

10. Limitation of Liability

• Lillaa shall not be liable for any indirect or incidental damages resulting from use of the site or our products.

11. Governing Law

• These Terms & Conditions are governed by the laws of India. Any disputes will be resolved in the courts of Surat, Gujarat, India.

Have questions? Contact us at [email protected] — we’re here to help!